CaseReview | Mortgage renewal relationship software Skip to content
Broker Built Digital

CaseIV / 04 — Review

Keep the
relationship
moving.

Mortgage renewal software that turns future review dates into timely, personal client conversations.

CaseReview tracks rate endings, prompts the right follow-up and helps brokers stay present through the moments that matter — from renewal to birthday and beyond.

Powered by CaseAIFrom reminder to relationship.
CASEREVIEW / RATE REVIEWS 15 tracked
REVIEW CALENDAR

Stay close to the next conversation.

OVERDUE1
NEXT 30 DAYS3
NEXT 60 DAYS5
TRACKED15
UPCOMING REVIEWSReview due
Elena & Marcus ValeNorthstar Bank · £248,00012 Mar 2027
Priya MorganWestbridge · £182,50029 Mar 2027
Amelia ReedHalifax · £310,00008 Apr 2027

The relationship layer

The case does not end
when the mortgage completes.

CaseReview gives every client a future date, a reason to reconnect and a clear next action — turning a completed case into a relationship that stays in view.

A better review rhythm

Know who to contact.
Know why now.

Filter the review calendar by timing, adviser or stage. Open a client record, review the mortgage context and create a branded email without leaving the workflow.

RATE REVIEWS
OVERDUE1Needs attention
NEXT 30 DAYS3Ready to contact
NEXT 90 DAYS9In planning
TRACKED15Active relationships
CLIENTADVISERLENDERREVIEW DUESTAGE

More than a renewal date

Small reasons
to stay connected.

CaseReview can hold the useful human details too, so the next contact feels timely and personal rather than automated.

01

Rate review

Track deal-end dates and prompt the right outreach six months before the current rate finishes.

Renewal due · 12 Mar 2027
02

Birthday

Keep a simple reminder for meaningful client moments and build a relationship beyond the transaction.

Next touchpoint · 21 May 2027
03

Annual review

Create a reason to revisit protection, borrowing plans, household changes and future goals.

Review cycle · Every 12 months

Branded outreach

The right email.
At the right time.

Generate a polished, broker-branded reminder from the review record. The client sees a personal conversation; the adviser sees a clear next action.

Preview email
CASE
REVIEW
Mortgage review

Your mortgage rate review is coming up

Hi Elena,

Your current mortgage rate is due for review soon. We’ll be in touch to talk through what is available and make sure your mortgage still fits your plans.

Sent by Alex · Broker Built Digital

The fourth stage of CaseIV

Make future conversations
part of the original case.

Request early access